PRIVACY POLICY

This Privacy Policy applies to the Teachable school at leila-masson-s-school.teachable.com, operated by Dr Leila Masson Pty Ltd. For the full Privacy Policy covering drleilamasson.com, please visit drleilamasson.com/privacy.

Last updated: 22 April 2026

Dr Leila Masson Pty Ltd (ABN: 48 611 607 928) is committed to protecting your privacy and handling personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth).

This Privacy Policy explains what personal information we collect through this School, how we collect and use it, when we may disclose it, how we protect it, and how you can contact us about it.

1. What personal information we collect

We may collect personal information that you provide directly, including:

  • your name
  • email address
  • payment and transaction information provided in connection with purchases
  • information you include in any forms or communications submitted through the School

2. How we collect personal information

We collect personal information directly from you when you:

  • enrol in or purchase a course or digital product
  • subscribe to our newsletter or email updates
  • submit a question or contact us through the School

We may also receive limited information from third-party service providers who help us operate the School and deliver our services, including payment, email, and course hosting providers.

3. Why we collect, use, and disclose personal information

We collect, use, and disclose personal information for purposes including:

  • providing access to courses and digital products you have purchased
  • processing payments and managing your enrolment
  • communicating with you about your purchase, enrolment, or enquiry
  • sending newsletters or updates you have subscribed to receive
  • managing and improving our courses and services
  • complying with legal, regulatory, tax, and accounting obligations

We do not sell personal information or disclose it to third parties for their own marketing purposes.

4. Third-party providers and overseas disclosure

We use third-party service providers to help deliver our courses and services, including:

  • Teachable — course delivery, student account management, and payment processing on this platform. Teachable's own Privacy Policy (teachable.com/privacy) applies to data held on their platform.
  • Stripe — payment processing
  • Email and newsletter providers — for course communications and newsletters
  • Vimeo — video hosting for course content

Some of these providers may be located outside Australia, including in the United States. Where we disclose personal information to overseas service providers, we take reasonable steps to ensure it is handled consistently with applicable privacy obligations.

5. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Personal information is stored electronically using secure third-party service providers. Payment card details are handled by our payment processor and are not stored by us directly.

6. How long we keep personal information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to comply with legal, accounting, and professional obligations. When personal information is no longer required, we will take reasonable steps to destroy or de-identify it.

7. Access and correction

You may request access to the personal information we hold about you, and you may request correction of personal information that is inaccurate, out of date, incomplete, or misleading.

To make a request, please contact us using the details below. We may need to verify your identity before responding.

8. Complaints

If you have a complaint about how we handle your personal information, please contact us first and we will try to resolve the issue promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner:

Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The current version will always be available on this page.

10. Contact us

If you have any privacy-related questions, requests, or complaints, please contact:

Dr Leila Masson Pty Ltd
14 Dellview Street, Tamarama NSW 2026, Sydney, Australia
Email: reception@leilamasson.com
Website: drleilamasson.com